Privacy Policy

বাংলা

Last Updated: September 1, 2026

Welcome to BazarKini.com. We respect your privacy and are committed to protecting the personal information you provide when using our website and services. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use our website, place an order, or communicate with us.

By using BazarKini, you agree to the practices described in this Privacy Policy.

1. About BazarKini

BazarKini is a local online shopping and grocery delivery service operating in Joydebpur, Gazipur and selected/covered areas within our delivery service region.

Our delivery service is not available throughout Bangladesh. We only accept and deliver orders to addresses located within our currently supported delivery areas.

If your address is outside our delivery coverage area, we may be unable to process or deliver your order.

2. Information We Collect

When you use BazarKini, we may collect information that is necessary to provide our services.

Personal Information

Depending on how you use our website, we may collect:

  • Full name
  • Phone number
  • Delivery address
  • Area/locality
  • Email address, if provided
  • Order details
  • Payment-related information
  • Account login information
  • Information you provide when contacting us

Order Information

When you place an order, we may collect information such as:

  • Products ordered
  • Quantity of products
  • Order amount
  • Delivery address
  • Delivery instructions
  • Order date and time
  • Order status
  • Payment method

Device and Website Information

When you visit our website, certain technical information may automatically be collected, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Approximate location derived from technical information
  • Website activity and interaction information
  • Cookies and similar technologies

3. How We Use Your Information

We use the information we collect for legitimate business and service purposes, including:

  • Processing and confirming your orders
  • Delivering products to your doorstep
  • Contacting you about your order
  • Confirming your delivery address
  • Providing customer support
  • Processing payments
  • Managing your account
  • Sending order-related notifications
  • Handling returns, refunds, cancellations, and complaints
  • Improving our website and services
  • Preventing fraudulent or unauthorized activity
  • Maintaining website security
  • Complying with applicable laws and legal requirements

We may also use information in an aggregated or non-identifiable form to understand customer behavior and improve our services.

4. Delivery Information

Because BazarKini provides local doorstep delivery, your name, phone number, and delivery address may be shared with the delivery personnel or delivery team responsible for fulfilling your order.

This information is shared only to the extent reasonably necessary to complete your delivery.

Our delivery service is limited to Joydebpur, Gazipur and other specifically designated/covered areas.

We do not represent that BazarKini provides delivery services throughout Bangladesh.

5. Phone Number and Communication

We may use your phone number to:

  • Confirm your order
  • Contact you regarding delivery
  • Clarify your address or order
  • Inform you about order delays or problems
  • Respond to customer support requests
  • Confirm cancellations or refunds

Depending on your preferences and applicable law, we may also contact you regarding promotions, offers, or other BazarKini services.

You may contact us if you do not wish to receive promotional communications.

6. Payment Information

Depending on the payment methods available on our website, payments may be processed through third-party payment service providers.

We may receive information necessary to identify and confirm a payment, such as:

  • Payment status
  • Transaction reference
  • Payment method
  • Transaction amount

We generally do not store complete debit or credit card numbers on our own servers when payment is processed through a third-party payment provider.

Payment providers may have their own privacy policies and terms governing the processing of payment information.

7. Cookies

BazarKini may use cookies and similar technologies to improve your experience.

Cookies may be used to:

  • Keep products in your shopping cart
  • Remember your preferences
  • Keep you logged into your account
  • Improve website functionality
  • Understand how visitors use our website
  • Improve website performance
  • Provide relevant website features

You can configure your browser to block or delete cookies. However, disabling certain cookies may affect some website functionality, including shopping cart and account features.

8. Information Sharing

We do not sell or rent your personal information to third parties.

We may share information when reasonably necessary with:

Delivery Personnel

Your name, phone number, address, and relevant order information may be provided to delivery personnel so that your order can be delivered.

Payment Providers

Payment-related information may be processed by third-party payment providers when you choose an online payment method.

Website and Service Providers

We may use third-party providers for services such as:

  • Website hosting
  • Website security
  • Payment processing
  • SMS or communication services
  • Analytics
  • Website maintenance
  • Technical support

These providers may process information on our behalf to provide their services.

Legal Requirements

We may disclose information when required or permitted by applicable law, regulation, court order, or governmental authority.

Protection of BazarKini

We may disclose information when reasonably necessary to:

  • Protect our rights
  • Protect our customers
  • Investigate fraud
  • Prevent abuse
  • Protect website security
  • Enforce our terms and policies

9. Data Security

We take reasonable measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

Therefore, while we take reasonable precautions, we cannot guarantee absolute security of your information.

10. How Long We Keep Your Information

We retain personal information for as long as reasonably necessary for purposes such as:

  • Completing orders
  • Providing customer service
  • Maintaining account records
  • Handling refunds, returns, and disputes
  • Meeting legal and accounting requirements
  • Preventing fraud and abuse
  • Maintaining business records

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it.

11. Your Account Information

If you create an account on BazarKini, you may be able to access or update certain information associated with your account.

You are responsible for keeping your login credentials confidential and should notify us if you believe your account has been accessed without authorization.

12. Children’s Privacy

BazarKini is intended for general customers and is not specifically directed toward children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.

13. Third-Party Websites

Our website may contain links to third-party websites, services, payment providers, or other platforms.

We are not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policy of any third-party service before providing them with personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • Our services
  • Website functionality
  • Legal requirements
  • Data protection practices
  • Business operations

When we make changes, we may update the “Last Updated” date at the top of this page.

Your continued use of BazarKini after changes are posted means you acknowledge the updated Privacy Policy.

15. Delivery Area and Service Availability

BazarKini is a local delivery service.

Our doorstep delivery service currently covers Joydebpur, Gazipur and only those additional areas specifically designated by BazarKini as delivery areas.

We do not currently provide nationwide delivery throughout Bangladesh.

Delivery availability may vary depending on:

  • Your exact address
  • Delivery zone
  • Product availability
  • Operating hours
  • Temporary service restrictions
  • Weather or other circumstances affecting delivery

We reserve the right to refuse or cancel an order if the delivery address is outside our supported service area.

16. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, which may include requesting to:

  • Know what personal information we hold about you
  • Correct inaccurate information
  • Update your personal information
  • Request deletion of certain information
  • Withdraw certain consents
  • Object to certain uses of your information

Some requests may be subject to legal, contractual, security, or operational limitations.

To make a privacy-related request, please contact us using the contact information provided below.

17. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact BazarKini.

Website: BazarKini
Service Area: Joydebpur, Gazipur and selected/covered areas
Email: contact@bazarkini.com
Phone: +8801xxxxxxxx

We will make reasonable efforts to respond to privacy-related inquiries.

18. Consent

By using the BazarKini website, creating an account, or placing an order, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above, subject to applicable law.

BazarKini.com
Local Online Shopping & Doorstep Delivery
Serving Joydebpur, Gazipur & Selected Areas